Plan and own your messaging journey on WhatsApp with Zoho Social

Bring WhatsApp into Zoho Social and manage every customer conversation alongside your social channels. Reply faster, use ready-to-send templates, and stay organized—all in one inbox.

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Everything you can do with WhatsApp in Zoho Social

Real-time inbox

Receive and respond to WhatsApp conversations directly within Zoho Social alongside posts, comments, and messages from other channels.

Real-time inbox interfaceReal-time inbox interface

Purchase and manage credits inside the app

Buy WhatsApp API credits, estimate costs, and complete payment—all within Zoho Social.

Credit management interfaceCredit management interface

Template-powered messaging

Use WhatsApp templates grouped by category, enhanced with media headers, footers, CTAs, and quick-reply buttons for instant, personalized support.

Template messaging interfaceTemplate messaging interface

Conversations that stay in sync

WhatsApp messages remain active even if the integration is turned off—so your team stays connected, no matter what.

Conversation sync interfaceConversation sync interface

Elevate conversations, simplify support

Zoho Social’s WhatsApp integration empowers teams to centralize customer messaging, use automated templates with interactive design, all from a single platform. It’s everything you need to provide fast, consistent, user-friendly service at scale.

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