Zoho Social has a full monitoring dashboard
Zoho Social's monitoring dashboard lets you track keywords, hashtags, brand mentions, Facebook reviews, Instagram hashtags, X conversations, YouTube comments, and Google Business Profile reviews, all from one customizable view. Metricool has no equivalent monitoring feature.
Zoho Social's bulk scheduler handles more (and more file types)
With Zoho Social, you can bulk schedule up to 350 posts at a time using CSV, XLS, or XLSX files. Metricool's bulk scheduler supports CSV only and recommends a maximum of 50 posts per file.
Zoho Social gives you a crisis button
Zoho Social's Pause/Resume feature lets you freeze all scheduled posts with a single click in an emergency, notifying your entire team instantly. There's no equivalent feature in Metricool.
Zoho Social connects to your CRM and helpdesk
Zoho Social integrates natively with Zoho CRM and Zoho Desk, letting you generate leads directly from social media, track customer interactions, and manage support tickets, all without leaving your social media workflow. Metricool has no native CRM or helpdesk integration.
Zoho Social supports more channels
Zoho Social supports 14 social channels including WhatsApp Business and Telegram Business (available on Premium and above). These are channels that Metricool does not support. For businesses that use messaging apps as a core part of their customer communication, this is a significant advantage.
Zoho Social's inbox goes deeper
Zoho Social's inbox handles interactions across Facebook, Instagram, WhatsApp, Telegram, X, LinkedIn, YouTube, and Google Business Profile. It covers ad comments, automation rules, custom views, and full interaction history. Metricool's inbox covers basic messages and comments only.
Zoho Social offers more collaboration tools
Beyond approvals, Zoho Social lets your team chat, start audio and video calls, discuss posts and reports, set up workflows, and maintain a full audit log within the platform. Metricool offers approvals and content calendar sharing, but no in-platform team communication.
Zoho Social is free to try—no credit card required
Zoho Social offers a 15-day free trial with no credit card information required. At the end of the trial, you can continue with the forever-free plan.
















