Tracking past or future posts

Tracking past or future posts

If you want to see your posts, you'll find them under Views. To find posts that were published or are scheduled for publication on a particular date, use the calendar on the right. Click the arrow buttons to move between months, and then click on a day to see its posts. Days with scheduled posts are marked with orange boxes. 

  • Published Posts displays a list of posts that you or your team members have published across social networks.
  • Scheduled Posts displays a list of posts that you or your team members have scheduled across social networks.
  • Promoted Posts displays a list of posts that you or your team members have promoted on Facebook or Twitter.
  • Drafts displays a list of posts that you or your team members have saved.
  • Failed Posts displays a list of posts that weren't published. This usually happens when the social media network you're publishing to needs to be reconnected for security reasons, or due to an error in the image size. Once you correct the problem, you can schedule your posts again.  

Error message

Reason

Fix

Reauthenticate your account and try scheduling this post again.

Social networks periodically make you log back in to verify your identity.

Go to the Social Networks section in Setup and try reconnecting your account.
Note: Only a Portal or a Brand Admin has permission to re-authenticate a token.

The authentication token had failed for your account. All's well now! Try scheduling this post again.

Social networks periodically make you log back in to verify your identity.

There was a problem with your social network's re-authentication, but it's been fixed. Try scheduling your post again.

There was a problem with the image URL for this post.

There might be an error in your image URL.

From Posts, select  Failed Posts. Click Retry or Edit Post. Correct any mistakes in the image URL, or try uploading a file of the image instead.

You published this content in a recent post that went live on the same day.

Many social networks prevent you from posting the same content twice.

From Posts, select Failed Posts. Click Retry or Edit Post. Modify your post's content and schedule or publish it.

Oops, we couldn't publish this post. Please try scheduling it again.

Multiple reasons, including site error, member access permissions, etc.

Email us with screenshots at support@zohosocial.com and we'll help you right away.
 

You can Filter posts by the social network in any list. Click All in the upper right and select a social network to filter for from the drop-down. You can also Sort posts by date or popularity. If you sort the posts by date, they'll be displayed in chronological order, from the most recent to the oldest. If you sort by popularity, posts will be displayed from the most popular to the least. 

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Still can't find what you're looking for?

Write to us: support@zohosocial.com