Cookies Documentation

Cookies set by Zoho Sites application

Zoho Sites uses cookies to provide the visitors' statistics on your website. A cookie is a small text file that is stored on the visitor's computer or other internet connected devices to identify the browser, provide analytics, and remember information about your visitors such as their language preferences.

What type of cookies do Zoho Sites use?

The cookies set by Zoho Sites are broadly used for analytics and reporting purposes.

What does cookie in Zoho Sites do?

All published websites of Zoho Sites have two cookies zsltssn & zsstssn set by default. The cookies are set by the Zoho Sites application and it is used to provide web page analytics to the site owners.

The user agent, device and IP location are collected for showing website statistics. Instead of storing the IP address, the country name is inferred from it and is stored in the application.

Cookie Details

Cookie nameDomain
TTL: 310 seconds
Purpose: To detect the pages visited in a particular session
User added domain
Example: <subdomain> .zohosites.domain (or)
TTL: 310 seconds
Purpose: To detect the pages visited in a particular session
User added domain
Example: <subdomain>.zohosites.domain (or)

Note: Users can use our message bar to inform site visitors about cookies on the site.

How can your visitors manage cookies?

Most browsers allow users to control and manage cookies by allowing them to choose their preferences under the Settings or Preferences tab of the respective browsers. 

However, please note that if your visitors disable the cookies, the visitor analytics features of Zoho Sites may provide inaccurate results.

Browser manufacturers provide help pages relating to cookie management in their products. Please see below for more information.

If you have any queries or need any more information on cookies placed by Sites application, please email us at

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