Cookies set by the Zoho Sites

Zoho Sites uses cookies to provide visitor statistics from your website. A cookie is a small text file that is stored on the visitor's computer or other internet-connected devices.  It identify their browser, provides analytics, and remember visitor information such as language preferences.

What are these cookies used for?

The cookies set by Zoho Sites are broadly used for analytics and reporting purposes.

What does cookie in Zoho Sites do?

All published websites using Zoho Sites have two cookies, zsltssn and zsstssn, set by default. The cookies are set by the Zoho Sites applications and they're used to provide webpage analytics to site owners.

The user agent, device and IP location are collected for showing website statistics. Instead of storing the IP address, the country name is inferred and stored in the application.

Cookie details

Cookie nameDomain
TTL: 90 days
Purpose: To detect the pages visited in a particular session
User added domain
Example: <subdomain> .zohosites.domain (or)
TTL: 30 minutes
Purpose: To detect the pages visited in a particular session
User added domain
Example: <subdomain>.zohosites.domain (or)

Note: Users can use our message bar to inform site visitors about cookies on the site.

How can your visitors manage cookies?

Most browsers allow users to control and manage cookies by allowing them to choose their preferences under the Settings or Preferences tab of the respective browsers. 

However, please note that if your visitors disable the cookies, the visitor analytics features of Zoho Sites may provide inaccurate results.

Browser manufacturers provide help pages relating to cookie management in their products. Please see below for more information.

If you have any queries or need any more information on cookies placed by Sites application, please email us at