Simple, straightforward pricing.

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Monthly Yearly

*Sending documents via API, built-in automation and custom functions (Deluge) in Zoho apps, and third-party integrations requires API credits purchased as add-ons.

**Subject to our monthly Fair Usage Policy restrictions. Additional usage requires API credits.

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FREQUENTLY ASKED QUESTIONS

  • How does the 14-day free trial work?

    Upon signing up, you get a 14-day free trial with access to the enterprise edition. During this period, you can add a maximum of 10 users, get up to 50 documents signed, avail 10 credits each for SMS and API usage. 

  • What happens when the trial period ends?

    After the 14-day trial period, if you have not upgraded to a paid version, you will be automatically moved to our free plan, with all your data intact. You may then subscribe to our general plans / API-only plan at any time.

  • Whom should I contact for sales-related questions?

    If you have questions on the pricing, please write to us at sales@zohocorp.com.

  • Can I upgrade/downgrade/cancel my account at anytime?

    Yes. Zoho Sign is a pay-as-you-go service so you can upgrade, downgrade, or cancel at anytime.

  • How can I upgrade my account?

    The portal owner (organization administrator, also called a Super Administrator) is the only person who can upgrade the account. Log in to Zoho Sign, navigate to Settings >> Subscription details >> Upgrade and the wizard will guide you through the process.

  • When should I purchase SMS and API credits?

    If you have SMS authentication enabled, you will need to buy SMS credits to send out verification codes via SMS. If you have subscribed to the API-only plan, or availed API addon in the Enterprise plan for integrations, or have crossed our Fair Usage Policy limits, you will need to buy API credits to get documents signed. These can be purchased in denominations of 50 credits for SMS (i.e. minimum of $10 at $0.2 per SMS credit) and 100 credits for API (i.e. minimum of $50 at $0.5 per API credit), subject to regional pricing.

  • What is a document signature request?

    Every digital signature workflow you initiate in Zoho Sign is a document signature request. Each document signature request is like an envelope that can contain multiple document files and multiple recipients with different roles in a specified order. When this is done using advanced options such as API, built-in automation and custom functions (Deluge) in Zoho apps, or 3rd party integrations, an API credit is consumed for each request that is submitted regardless of how many document files and recipients it contains. However, in bulk send, a request is generated for every recipient in the uploaded CSV file, and in SignForms, a request is created for every response.

  • Do signers need an account to sign the documents I send them via Zoho Sign?

    No, signers do not need an account or a subscription to sign the documents you send them via Zoho Sign. Every document signature request is sent to the signers in an email containing an exclusive signing link that allows them to access, view, and digitally sign the documents. An account or a subscription is only required for those in your organization or team who use the Zoho Sign application to self-sign business documents or send them out for signatures.