Zoho Sign for the Indian healthcare and life sciences industry
NABH-compliant digital signatures made easy for Indian hospitals.
Digital transformation in the healthcare sector
Enabling digital healthcare for everyone across India is a primary objective of the National Digital Health Mission, 2020. To standardize the security, confidentiality, and privacy of digital healthcare systems and processes, the National Accreditation Board for Hospitals and Healthcare Providers (NABH) came up with a set of digital health standards. Hospitals complying with these digital health standards are accredited into Silver, Gold, and Platinum categories based on their compliance levels.
All hospitals and healthcare providers applying for accreditation are expected to comply with Core and Commitment level objectives and standards. At the surveillance stage of the accreditation process, it is expected that the institution upgrades to the Achievement level. Upon re-accrediation, they may improve to reach the Excellence level.
The role of digital signatures in the NABH Digital Health Standards
One of the Achievement-level objectives of the first clause of Chapter 2, Care of Patients, reads: “The hospital uses a digital system to capture digital signatures of treating medical practitioners.” The interpretation to this objective further elaborates that digital signatures:
Are secure and tamper-proof
Ensure signer identity verification
Reduce operational costs
Are easy to share and store
Why is Zoho Sign the perfect choice for Indian hospitals?
Legal compliance
Digital signatures provided by Zoho Sign legally comply with the Indian Technology Act, 2000. Moreover, Zoho Sign also adheres to international data security and privacy guidelines such as the GDPR, CCPA, and HIPAA.
Signer identity verification via Aadhaar
Zoho Sign helps verify the signer’s identity using Aadhaar-based verification. Users can enforce Aadhaar-based verification, and also set recipient authentication methods such as email or SMS OTPs for better security.
User controls for roles and permissions
Regulate data access and strengthen data privacy by setting custom roles and permissions. Monitor who can view and perform actions on your documents with this feature.
White labeling, branding, and mobile compatibility
Tailor Zoho Sign to fit your organization’s brand identity with our white-labelling and customization options. Also, Zoho Sign is compatible with desktop and mobile apps alike, across all popular operating systems.
AES and QES provision, and blockchain-based timestamping
Zoho Sign provides AES and QES, ensuring the highest security for your signed documents, along with verified signer identity. Also, you can access detailed audit trails and enable blockchain-based timestamping for an added layer of security to your documents.
Integrations with most everyday workplace apps
Zoho Sign integrates with popular everyday suites of apps such as Microsoft and Google; CRM apps like HubSpot, Freshsales, and Vtiger; cloud storage apps; and integration platforms like Zapier, Make, Integrately, and more. Custom integrate Zoho Sign with your existing apps using our APIs, webhooks, and SDKs.
Controls for multi-national life sciences companies
To maintain higher standards of digital health, hospitals can enable Zoho Sign’s controls for life sciences module. This module helps users stay compliant with international healthcare and life science industry guidelines such as FDA 21 CFR Part 11 and EU GMP Annex 11. By enabling this feature, users can:
Enforce the visibility of the signer’s name and signature
Capture the time, date, unique user ID, and the reason for signing
Verify the identity of the signer
View a detailed audit trail
Popular use cases
- Patient forms
- Medical certificates
- Consent forms
- Medical reports
- Prescriptions
- Non-disclosure agreements
- Compliance documents
- Power of attorney forms
- Purchase orders for medical equipment
- Procurement forms for medical supplies
The ideal choice for Indian healthcare practitioners
FAQs
Are Zoho Sign’s digital signatures legally valid in India?
Absolutely! Digital signatures signed with Zoho Sign are legally compliant with Section 3A of the Information Technology Act (2000) in India.
Can Zoho Sign help me comply with the NABH Digital Health Standards?
Yes. NABH’s Digital Health Standards advise hospitals and healthcare practitioners to use digital signatures for better data security, signer verification, non-repudiability, cost-cutting, and its easy storage and retrieval. To be accredited at the Achievement level, you can use Zoho Sign as your comprehensive digital signature platform.
What does enabling controls for life sciences do?
The controls for life sciences module in Zoho Sign helps companies in the healthcare and life sciences industry comply with international digital health guidelines such as the FDA 21 CFR Part 11, EU GMP Annex 11, and more. Enabling it activates some features while restricting a few others. Learn more here.