- MEET Sourabh Mathur
- OCCUPATION Founder
- INDUSTRY IT Services & Consulting
- Size11-50 employees
Meet Sourabh Mathur
Sourabh Mathur is the founder of Vivusoft Technologies and a passionate entrepreneur. He aspires to build enterprise-scale technologies and connections that drive digital businesses towards growth. He has worked with technology solutions, startups, non-profits, and government agencies to amplify and update their digital tools. In the past, he also founded a MarTech company - Esanosys Technologies.
Before his entrepreneurial ventures, Sourabh led the sales and marketing divisions of several IT companies, where he developed his skills in go-to-market strategies, profit and loss management, and business operations. As an ever-curious entrepreneur, he loves networking with innovators to stay current on the latest developments in the tech world.
What does Vivusoft do?
Vivusoft Technologies is a bootstrapped enterprise software distributor and reseller headquartered in Bangalore, India. It serves a diverse clientele, ranging from rapidly growing startups, government organizations, to established enterprises across the APAC region and is the go-to-partner for licensing, implementation, and support with Indian and global companies such as iSpring, Adobe, Zoom, Graphpad. Its mission is to equip businesses with holistic, efficient, and scalable digital tools that advance their progress multifold.
Apart from software redistribution, Vivusoft specializes in learning technology and provides expert consultation, software, and support services to help organizations manage and maximize their e-learning investments. It offers affordable, well-researched, and engaging learning and development technologies that have resulted in improved employee performance, morale, and retention.
How does Vivusoft do it?
Vivusoft partners with software providers to build contextual, ready-to-use online learning management system (LMS) solutions. Its approach includes course management platforms, program and module builders, and course authoring toolkits that organizations can use to structure their own learning environments. The variety of programs and materials—such as digital flipbooks, simulations, and quizzes—along with smartphone-accessible platforms and a commission-free course marketplace have made Vivusoft a trusted partner in technology services across the APAC region.
The Challenge
Before implementing Zoho Sign, Vivusoft faced critical document management and signing challenges that impacted its sales and HR velocity.
Sourabh said, "Sales cycle bottlenecks were unavoidable when we relied on physical signing. Manually processing client agreements and sales contracts significantly slowed down our sales cycle. Coordinating printing, courier services and contract scanning often added to delays in project initiation, completion, and revenue realization."
He continued, "Our HR team faced the same struggle, especially during onboarding of employees. Manually processing offer letters and appointment letters for new hires was highly inefficient. It created a poor first impression for candidates and led to delayed turnaround of signed documents, especially for remote hires."
Further, manual paperwork opened the company up to compliance inadequacies and security risks. "Managing sensitive documents like legal agreements and employee records physically or via insecure email attachments made audit tracking difficult. We were exposed to risks of lost documents and non-compliance regarding data privacy and legal document integrity," said Sourabh.
The Solution
With Zoho Sign, Vivusoft's contract lifecycle was twice as accelerated as before, and it also resolved their compliance concerns. "Zoho Sign has fundamentally transformed how Vivusoft handles legal and business documents. It provided a seamless, secure and fully digital signing workflow," shared Sourabh.
Accelerated operations with templates
"We now handle all internal HR documents, customer contracts and agreements digitally, which has reduced the average document turnaround time significantly," he reported. "Thanks to Zoho Sign templates, we are now able to create reusable templates for common documents—like NDAs and offer letters—and that drastically cut down agreement preparation time."
Enhance security with audit trails and Aadhaar eSign
Irrefutable audit trails and Aadhaar-based verification cemented clientele confidence in Vivusoft's agreements. Sourabh explained, "Zoho Sign's detailed audit trails and digital security ensure non-repudiation and compliance, giving both us and our clients complete confidence in the authenticity of our agreements. Every log and action is recorded and tamper-free. These audit trails become unchallengeable evidence for our legal and compliance requirements."
As an extensive user of the Aadhaar verification method, he continued,
Friction-free integration with other Zoho apps
Vivusoft already used Zoho Workplace and CRM, so integrating with Zoho Sign was the obvious choice. Sourabh explained, "The native integration of Zoho Sign was a game changer. It allowed for zero-friction workflows that other standalone solutions couldn't readily offer. The tight integration between Zoho apps and our other internal systems made it easy for us to generate and send documents instantly from the CRM and HRMS."
Value for price
Zoho Sign has also been more cost-effective for Vivusoft. Sourabh noted, "Zoho Sign offered a more competitive and transparent pricing model compared to enterprise alternatives while providing superior ROI—without sacrificing security or functionality."
Benefits and ROI
Vivusoft has seen tremendous improvement in its contract lifecycle after adopting Zoho Sign.
Speaking of the quantifiable progress, he said, "Zoho Sign hasn't just replaced paper; it has actively accelerated our entire business process. Our contracts are closed twice as fast as before, allowing us to onboard clients and start projects faster. Our sales and HR teams are free of manual paperwork and administrative tasks that come with it."
He concluded, "Most importantly, both our employees and customers seem happy with the seamless and completely digital processes we have adopted at Vivusoft with Zoho."
Looking Forward
Sourabh enjoys his digital signing experience with Zoho Sign and is delighted with how it has improved his organization's operational efficiency.
If you're interested in seeing what Zoho Sign can do or are unsure about the platform, try our Enterprise-version for free for 14 days to experience firsthand why companies like Vivusoft use Zoho Sign.
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