Zoho Sign cuts turnaround time by 98% for RealVantage

  • RealVantage logo
  • Foo Mao Ching
    MEET Foo Mao Ching
  • OCCUPATION Co-founder and Chief Operating Officer
  • INDUSTRYReal Estate
  • Size11-50 employees

Meet Foo Mao Ching

Foo Mao Ching (“Mao”) is the Co-Founder and Chief Operating Officer of RealVantage. He oversees the company’s technology, operations, data science, digital marketing, and finance teams. With two decades of experience in data science technology and quantitative investment, Mao’s expertise in building scalable, automation-driven investment platforms guides his team to deliver seamless investor experiences.

What does RealVantage do?

Founded in 2019, RealVantage is a MAS-regulated digital real estate co-investment platform headquartered in Singapore. The platform has grown rapidly, now serving over 10,000 members from nearly 60 nationalities—ranging from retail and accredited individuals to family offices, corporations, and listed companies.

RealVantage provides investors with direct access to institutional-grade opportunities traditionally reserved for large funds and institutions. Its reach spans 7 geographies — including Singapore, Hong Kong, South Korea, Australia, the United Kingdom, the United States of America, and continental Europe — offering a truly global portfolio.

The investment opportunities cut across 9 diverse sectors, from core residential and commercial projects to high-growth categories like industrial logistics, hospitality, and data centres. This diversity enables investors to build resilient, cross-border portfolios backed by institutional-level due diligence and governance.


How does RealVantage do it?

Since its inception, RealVantage has facilitated over USD 250 million in equity into real estate opportunities. Through this global footprint and sectoral breadth, RealVantage empowers its investors to access the same quality of deals as major institutions—delivered with full transparency and operational efficiency.

Mao summed up the mission stating,

“We help investors access institutional-grade real estate opportunities and enable them to build up their bespoke global real estate portfolio. Our notable transactions include the development of an 800,000 sq.ft. logistics and film studio in Borden Complex (U.S.A.) and of a 355,209 sq.ft. logistics warehouse in Anpyeong (South Korea).”

The Challenge

Difficulties in syncing and scaling with repetitive documentation

As RealVantage expanded, its rapid growth brought increasing challenges in managing documents and signing processes. Each investment required meticulous documentation, but the workflows were creating friction in the investor experience as investor details had to be pre-filled across multiple documents, separate e-signing portals created fragmented processes, tracking and reminding investors for signatures were manually executed and time-consuming.

Additionally, investors were redirected away from the RealVantage portal to complete signing, leading to drop-offs. These challenges resulted in a tedious document signing process that did not resonate with RealVantage’s goal of providing a seamless investor experience.

The Solution

After testing several e-signature vendors, RealVantage implemented Zoho Sign’s embedded API workflows to streamline signing and compliance.

Embedded Signing Experience

E-signing is now built directly into the RealVantage Investor portal, with an oversight of the entire process built in the RealVantage platform. Investors can review and sign documents in one seamless flow—without redirections. Mao highlighted the impact:

“Our investors now complete signing in the same session they review opportunities. That small change has made the process smoother with the desired end result of a reduction in the number of drop-offs.”

Automation and Compliance

With Zoho Sign, recurring agreements like share sale Agreements, limited partnership agreements, investment participation agreements, and subscription agreements were templatized at RealVantage. Documents are now auto-generated, routed for signature, and tracked in real time. Digital audit trails also provided full transparency and adhere to compliance requirements.

Benefits and ROI

The Zoho Sign integration delivered measurable results, starting with 98% faster turnaround with documents signing time reduced from 240 minutes to 5 minutes per opportunity, data input accuracy with templated documents and data pre-fills, and compliance confidence with every signed document backed by a digital audit trail. This enhanced the overall investor experience with fewer steps, faster execution, and higher completion rates

Mao concluded,

“We’ve removed another friction point from our processes, creating a smoother and more seamless investment experience for our investors.”

Looking Forward

Mao loves the Zoho Sign experience and looks forward to continue using it.

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