Can I use Zoho ShowTime on a free trial?
Yes! ShowTime offers a free trial of our professional plan for 15 days so you can explore our product with the full set of features. During the free trial, you can upgrade to any of our paid plans. If you don't choose to upgrade you will be moved automatically to the Free plan after the trial expires and you will not be charged.
Do I need a credit card to access the free trial?
No. You simply need to sign up and start using ShowTime.
How can I upgrade my account?
Zoho ShowTime offers a monthly plan and a yearly plan. If you’re using Zoho ShowTime on a trial or if you're on a free plan and would like to upgrade to a paid plan, follow the steps below:
There are two ways to upgrade your plan:
Through the plan details:
- Click the Administration icon in the left panel.
- Select Manage Plan Details. Your current plan details will load here.
- Click on Upgrade now. This will display the Subscription page which enables you to subscribe to any higher plans.
Through the Upgrade now link:
- Click on the Upgrade Now link in the bottom-left corner of your Zoho ShowTime page.
- This will display the subscription page where you can subscribe to a paid plan.
Subscribe to a paid plan in four easy steps:
Step 1. Upgrade to a paid plan -
- Select a currency mode such as INR or USD.
- Choose a monthly or a yearly plan.
- Click Upgrade.
Step 2. Plan details -
- Select whether the frequency of the payment is Monthly or Yearly. The selected plan and the amount charged for the plan will load.
- Click Continue once you have verified the total amount to be paid.
Step 3. Review order -
- Review your order summary based on the selected plan details.
- Click Confirm to make the payment.
Step 4. Make a payment -
- Enter your card details and click Make Payment.
- Upon successful payment, a pop-up will appear asking if you would like to visit the subscription page or the ShowTime page.
- You will receive a copy of the payment invoice to your registered Zoho email address.
How do I view the invoices for my Zoho ShowTime subscription?
There are two ways to view the invoice:
To view the invoices for your Zoho ShowTime subscription:
- Log in to https://store.zoho.com/ using your registered email address and password.
- Click on Your Store Details and choose Transactions in the top-right corner to see all the records associated with your Zoho ShowTime subscription.
To view the invoices via the plan details:
- Click the Administration icon in the left-hand pane.
- Select Manage Plan details. Your current plan and usage information will load.
- Click View Transaction History section to see all the records associated with your Zoho ShowTime subscription.
How do I downgrade my account?
To cancel your subscription:
- Select the Help icon and choose Subscription.
- Hover the cursor over your current subscription details and click Upgrade/Downgrade Plan.
This will open a window where you will have the option to cancel your subscription right away or to wait until the end of the current billing cycle for the cancellation to take effect. Confirm your downgrade by clicking the link. Your existing data will remain in read-only mode; you will not be able to add new data.
What should I do if my Zoho ShowTime subscription fails to auto-renew?
If your current subscription is failing to auto-renew, please try upgrading your subscription manually.
To do so:
- Click Upgrade Now in the bottom-left corner of your dashboard.
- Choose a paid plan and click the Upgrade button.
- Enter your new card details and pay for the subscription.
How do I cancel my subscription?
- Click Manage Subscriptions in the bottom-left corner of your dashboard and Click the Change plan link to the right of your current plan.
- Choose the Free plan and select Confirm to cancel your subscription.
You can choose to cancel immediately or schedule an automatic cancellation when the subscription cycle ends.