Pre-chat forms for visitor insights
To enhance customer engagement and satisfaction, knowing your visitors before engaging with them is essential. We suggest setting up forms that gather information through the Zoho SalesIQ live chat window to accomplish this. These forms can be customized to meet the specific needs of your business, including style and included fields.
By collecting more detailed information about your customers, you can gain valuable insights that will help you customize your products and services to meet their needs better.
Check out our help guide on Customizing your pre-chat forms to learn more about the topic.