Connect with social media audience

Connect and assist your social media and instant messenger audience directly from Zoho SalesIQ.

Supported platforms:

1. Instagram
2. WhatsApp
3. Facebook Messenger
4. Telegram

Benefits of IM channels integration:

1. No need for sharing passwords with individual operators
2. Faster support with better resolution
3. Automated support with Chatbots (Not available for Telegram)
4. Enhanced support with advanced tools (Ex: FAQs, Smart Suggestions, Whiteboard, etc.)

Helpful resources:

• Chatbots for IM channels
• Telegram IM channel integration
• Instagram IM channel integration
• WhatsApp IM channel integration
• Facebook IM channel integration