Connect with social media audience

Connect and assist your social media and instant messenger audience directly from Zoho SalesIQ.

Supported platforms:

  1. Instagram
  2. WhatsApp
  3. Facebook Messenger
  4. Telegram

Benefits of IM channels integration:

  1. No need for sharing passwords with individual operators
  2. Faster support with better resolution
  3. Automated support with Chatbots (Not available for Telegram)
  4. Enhanced support with advanced tools (Ex: FAQs, Smart Suggestions, Whiteboard, etc.)

Helpful resources: