- Feature bytes
- Feature explainers
- Webinars
- Thought leadership webinars
- Product webinars
- Happy customers
- Partner videos
- Training videos
- Case studies
Feature bytes
Make your customers and employees happy with SalesIQ
Give your support team the right tools to make their job easier and help them delight customers.
Enable one-click customer calls on your website
Let customers call your support agents by just clicking a button on your website, with no additional software.
Enhance support conversations with our OpenAI integration
Integrate OpenAI (ChatGPT) with SalesIQ for improved support conversations and productivity.
Deploy chatbots in your instant messaging channels
Automate query resolution on Instagram, WhatsApp, and Facebook Messenger with chatbots.
Boost mobile app engagement with our mobile SDK
Add live chat to your mobile app with our mobile SDK, Mobilisten to give app users a window to reach you.
Feature explainers
Build chatbots with Zobot
Automate your engagement and support customers round-the-clock with our chatbot builder, Zobot.
Answer common queries with our AI-driven Answer Bot
Provide instant responses to common customer questions with our ready-to-deploy AI chatbot.
Organize your chats better with Tags
Categorize chats, contacts, and companies that have contacted you with tags to find them easily.
Observe and train support agents with Conversation Monitor
Optimize training of new support agents by discreetly monitoring their customer chats and calls.
Integrate OpenAI with SalesIQ for better support conversations
Improve the quality of your support responses and efficiency with our OpenAI (ChatGPT) integration.
Webinars
Thought leadership webinars
AI in customer service: The present and the future
Watch the discussion between our AI experts on the impact AI has on customer service along with business examples.
Startup marketing from day 1: Insights and strategies
Learn how startups should approach marketing from Yaagneshwaran Ganesh, Co-founder of SaaS Sprints.
Optimize your startup marketing with Zoho SalesIQ
Understand the marketing challenges startups face and how Zoho SalesIQ can help along the way.
Augment your self-service solutions to delight customers
Enhance productivity and customer experience by integrating SalesIQ's chatbots with Zoho Bookings.
Keeping customers at the intersection of everything we do
Learn why product managers need to understand customer pain points and how they solve them.
Nurturing a community to improve your customer experience
Learn how communities enable businesses to grow, sustain, and scale their offerings.
How communities can improve your business
Learn the scope of communities in today's business scenario and how it helps businesses of various sizes.
Reduce churn and retain your customers
Learn why churn happens and what you can do to reduce churn and retain your customers.
Role of UI & UX in improving customer experience
Learn how to leverage UI and UX to understand, influence, and improve your customer experience.
Tried-and-tested sales tactics to boost conversions
Optimize each stage of your sales process—from prospecting to final purchase—with these sales tips.
Importance of human touch in lead nurturing
Learn the importance of a human-centric approach to lead nurturing to improve customer relationships.
Business use cases of Zoho SalesIQ
Learn how SalesIQ helps startups and SMBs, and its extensibility for every domain, from our early team.
Product webinars
Boost sales team efficiency with SalesIQ's AI bot
Learn how automation using AI chatbots increases the efficiency of sales teams, with a detailed demo.
Integrate help desk and live chat for great customer support
Explore the pros/cons of help desk and live chat and how the two can create holistic customer support.
Enhance business performance with automation and AI
Optimize your business with our automation and AI features, and explore our upcoming enhancements.
Synergize business operations with 360° customer engagement
Check out how merging Zoho SalesIQ and Zoho CRM can boost your customer engagement significantly.
Driving conversations with our AI partnership with Haptik
Understand the combined benefits of SalesIQ and Haptik, and learn how to build an AI chatbot.
Happy customers
Global Call Forwarding boosts customer engagement with SalesIQ
Check out how SalesIQ helped Global Call Forwarding streamline their marketing, sales, and support.
How Zoho uses SalesIQ
Check out how teams across Zoho have made the most out of SalesIQ and continue to scale with it.
Mahindra & Mahindra boosts customer engagement with SalesIQ
Learn how Mahindra & Mahindra leveraged customer engagement for success amid the pandemic.
Custom clothing store Apliiq delights customers with SalesIQ
Explore Apliiq's journey from a college dorm room project to a nationwide success with SalesIQ.
Fluitec International boosts conversions with SalesIQ
See how SalesIQ helped eco-friendly fluid treatment company Fluitec International improve sales.
The Farm AV improves sales and support with SalesIQ
Learn how an AV wholesaler improved sales and customer support with SalesIQ's live chat software.
Allen Berg Racing Schools increases ROI with SalesIQ
Watch Allen berg, CEO of Allen Berg Racing Schools talk about SalesIQ's impact on their ROI.
Partner videos
Training videos
Overview of Zoho SalesIQ
Understand SalesIQ's capabilities beyond live chat with an implementation case study.
How to market Zoho SalesIQ? | GTM Strategy
Explore the market potential of live chat and chatbot, and how you can market Zoho SalesIQ.
Case studies
SalesIQ implementation at Aseguradora del Sur
Watch SalesIQ's partners from Ecuador discuss their implementation experience at an insurance company.