Initiate a demo session to the visitors by sharing the browser window or desktop screen
You can share your browser screen with the visitors and initiate a demo session.
- Once you're connected with your visitor via chat, In More actions in the bottom of the Zoho SalesIQ operator - chat window and select Share your screen.
- You will find the screen sharing initiated button and a link to initiate the screen sharing, click the Share now link.
- You will be directed to the Zoho Assist window.
- Under the Start a Screen Sharing session, click Download the installation file.
- Now open the downloaded file and click Join.
- The visitor can click on the Join now link in the visitor chat window and join the demo session.
- Your screen sharing session will be initiated, you can now demo the customer using your browser or desktop screen.