Joomla

Live Chat and Visitor Tracking Software for Joomla

Integrate SalesIQ with your joomla account to proactively prospect and deliver exceptional customer service.

Installation of Zoho SalesIQ in Joomla via plugin

  • Download the Zoho SalesIQ plugin from here.
  • Log on to your Joomla! Administration panel.
  • Access “Extension Manager” and click  “Install”.
  • Choose “ Upload Package File”.
  • Upload the downloaded extension.

  • Access “Plugin Manager”, under “Extensions” tab and search for Zoho “SalesIQ” Select the plugin and click enable.

  • Search for “Zoho SalesIQ”, tick the checkbox that appears next to the plugin then click at “Edit” tab above.

  • Select “Zoho SalesIQ Settings”.
  • Paste your Zoho SalesIQ Float chat widget code.

You will be provided with three options to customize.

  1. Chat Window enabled – This configuration allows you to handle the visibility of chat bubble in your Joomla site.
  2. Hide for mobile – This configuration allows you to handle the visibility of chat bubble in your Joomla site when accessed from mobiles devices.
  3. Hide for tablet - This configuration allows you to handle the visibility of chat bubble in your Joomla site when accessed from tablets.
  4. Click "Save" to confirm your changes.

Configuring your Zoho SalesIQ with Joomla Version 3.2 via admin page

  • Log on to your Joomla Administration area.
  • Go to “Extensions” and select “Template manager” from the drop down.

  • Click on “Templates” tab from the right. Then select the required template for your site.

  • Select “index.php”. Paste the Zoho SalesIQ code between the body tags and “Save”.

Getting Zoho your SalesIQ Code Snippet

  • Login to your Zoho SalesIQ Operator console.
  • Click "Settings".
  • In the "Websites" section, click on the name of the Website you are attempting to include in a page.
  • "Add" the Live chat platform to engage with visitors.
  • Go to installation and click on "Copy this code" to copy the code snippet.

Note: To receive live chat notifications you should be logged in to https://www.zoho.com/salesiq/

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Write to us: support@zohosalesiq.com