Mail Chimp

Overview

Integrating your MailChimp account with SalesIQ will help you to identify the visitor visiting your website through the marketing emails and targeted campaigns. You can also grow your newsletter subscribers list by allowing them to sign up for your newsletters when filling out the pre-chat survey. The Marketing campaigns sent via MailChimp Campaigns can be tracked, and all the activities of the visitor will be reported in your SalesIQ dashboard. Also, your users can gain knowledge about the email campaigns sent to the particular visitor when they visit your website which makes the sales/support process, even more, easier. You can add chat signatures to your email campaign and get live chat into your SalesIQ dashboard.

Note:

To use Zoho SalesIQ integrated with MailChimp, you will need to be a customer of the Enterprise/Professional/Basic plans of Zoho SalesIQ and have a MailChimp account. You can also try this feature during your 14 days free trial. 

Contents

How to integrate MailChimp Campaigns with your SalesIQ?

Who can view the MailChimp Campaigns info in SalesIQ dashboard?

How to enable the newsletter subscription option in the chat window?

Where do the Sent Campaign details displayed in SalesIQ dashboard?

How to score the website visitors based on the email campaigns sent via MailChimp Campaigns?

How to prioritize the website visitors in the tracking rings based on the email campaigns sent via MailChimp Campaigns?

How to filter the website visitors in the visitor history based on the email campaigns sent via MailChimp Campaigns?

How to set chat triggers to the website visitors from a specific email campaign? 

How to automate the process of adding the leaving website visitors to the email campaign list? 

How to identify website visitor's name and email id referred from MailChimp campaign?

How to categorize the website visitors based on the campaign UTM variables?

How to initiate chat triggers based on the campaign UTM variables?

How to route website visitors to the users based on the campaign UTM variables?

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