How to route visitors to the required users based on the Campaign UTM variables?

How to route visitors to your operators based on the Campaign UTM variables?

  • Navigate to Settings > Automation > Visitor Routing.
  • Click Add.
  • Specify a name for the rule.
  • Choose a website on which the rule is to be activated.
  • Choose a Campaign UTM variable from the condition drop-box.
  • Enter a value for the set condition.
  • Choose on what basis you would like to route visitors to your operators. 
  • Click the "+" symbol to choose the operators to whom you would like to route.
  • To remove the added operators, hover over the agents and click the "-" symbol.

Is it possible to make the chat button clickable in my campaign emails?

Yes, it is possible. Zoho SalesIQ is well equipped that you can add a chat button in your campaign emails and get chats directed into your SalesIQ. To know more about Signature Chat, click here.

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