The Automobile Zobot is a self-learning chatbot for car dealers and automotive brands. It uses artificial intelligence to interact with visitors to your dealership website and respond to queries as a customer service agent would. The buyers are not the only ones that benefit from this. The bot also streamlines the early stages of the dealership’s sales cycle. This way, it can help dealers drive more qualified buyers into their dealership and closer to the point of purchase.

Download Sample Scripts

Bot Requirements:

  • Initiate chat/ Trigger a welcome message.
  • Display the list of services available.
  • Schedule test drives for customers who want to buy new cars using Location and Calendar widgets.
  • Real-time live chat with visitors who need roadside assistance or have queries with respect to buying/selling cars.
  • Display maps for visitors to pick suitable locations for test drives.

Zobot Capabilities:

It can collect visitor details and connect the visitors on your website to the different departments available inside your organization based on the type of problem they're facing.

  • Makes choosing easier:  The bot can guide car shoppers with recommendations on vehicles based on shopper preferences and help compare the different models available in the market.
  • Service without a snag:  It interacts with customers and arranges a convenient time and date for servicing their vehicle while also providing an option for vehicle pickup, thus saving the customer the trouble of bringing the vehicle to the service station. Automated service and repair bookings reduce the stress on your staff and ease customer frustration.
  • Timely suggestions:  It can communicate newly launched vehicles, price reduction on favorite cars, and other relevant promotions to shoppers in the course of conversation.
  • All the answers, without the pressure:  Visitors can face ample stress and pressure while trying to buy a car, so unlike traditional online experiences, the bot can solve customer problems more efficiently and effectively.

Bot flow:


How to create this bot?

  • Navigate to Settings > Zobot > Create bot. Add a name, description, choose the website and preferred departments.
  • Set trigger criteria and enable business hours and operator handoff based on your requirements.
  • Now, copy the code and paste it inside each handler- Trigger, Message, and Context.
  • Save and Publish each handler separately and then publish the bot.