Update Pre-chat Survey Configuration

Description

You can use this API to update the pre-chat survey configurations of a chat window.

OAuth Scope:

SalesIQ.Apps.UPDATE

URL:

Copiedhttps://salesiq.zoho.com/api/v2/{screenname}/apps/{app id}/forms/prechat

Example

Copiedhttps://salesiq.zoho.com/api/v2/zylker-inc/apps/51841000003484047/forms/prechat

Payload:

Copied{
 "form_type":"<classic|conversation|general>",
"title":{  
   "name":"",
   "message":""
}, "fields":[  
         {  
            "id" : "<fieldId>",
            "name":"Name",
            "visibility":"3",
            "hint":"",
            "mandatory":false,
            "enabled":true,
            "predefined":true,
            "type":"text",
            "placeholder":"",
            "max_length":"30"
         }
      ]
   }

Success Response:

Copied{  
   "url":"api/v2/zylker-inc/apps/51841000003484047/forms/prechat",
   "object":"",
   "data":{  
      "form_type":"<classic|conversation|general>",
      "title":{  
         "name":"",
         "message":""
      } ,
     "fields":[  
         {  
            "name":"Name",
            "visibility":"3",
            "hint":"",
            "mandatory":false,
            "enabled":true,
            "predefined":true,
            "type":"text",
            "placeholder":"",
            "max_length":"30"
         }
      ]
   }
}