Update Post-chat Survey Configuration

Description

You can use this API to update the post-chat survey configurations of a chat window.

OAuth Scope:

SalesIQ.Apps.UPDATE

URL:

Copiedhttps://salesiq.zoho.com/api/v2/{screenname}/apps/{app id}/forms/postchat

Example

Copiedhttps://salesiq.zoho.com/api/v2/zylker-inc/apps/51841000003484047/forms/postchat

Payload:

Copied{
     "form_type" : "",
     "rating_enabled" : true/false,
     "feedback_enabled" : true/false
}

Sample Response:

Copied{  
   "url":"/api/v2/zylker-inc/apps/51841000003484047/forms/postchat",
   "object":"",
   "data":{  
        "form_type":"<classic|conversation>",
        "rating_enable" : true/false,
        "feedback_enabled" : true/false
    }
}