Get Pre-chat Survey Configuration
Description
You can use this API to get pre-chat survey configurations of a chat window.
OAuth Scope:
SalesIQ.Apps.READ
URL:
Copiedhttps://salesiq.zoho.com/api/v2/{screenname}/apps/{app id}/forms/prechat
Example
Copiedhttps://salesiq.zoho.com/api/v2/zylker-inc/apps/51841000003484047/forms/prechat
Sample Response
Copied{
"url":"/api/v2/zylker-inc/apps/51841000003484047/forms/prechat",
"object":"",
"data":{
"form_type":"<classic|conversation>",
"title":{
"name":"",
"message":""
} ,
"fields":[
{
"name":"Name",
"visibility":"3",
"hint":"",
"mandatory":false,
"index":0,
"enabled":true,
"predefined":true,
"type":"text",
"placeholder":"",
"max_length":"30"
}
]
}
}