Get Post-chat Survey Configuration

Description

You can use this API to get post-chat survey configurations of a chat window.

OAuth Scope:

SalesIQ.Apps.READ

URL:

Copiedhttps://salesiq.zoho.com/api/v2/{screenname}/apps/{app id}/forms/postchat

Example

Copiedhttps://salesiq.zoho.com/api/v2/zylker-inc/apps/51841000003484047/forms/postchat

Success Response :

Copied{  
   "url":"/api/v2/zylker-inc/apps/51841000003484047/forms/postchat",
   "object":"",
   "data":{  
        "is_rating_enable" : true/false,
        "is_feedback_enabled" : true/false
    }
}