Get Notes

Description:

You can use this API to get notes for a specified conversation.

Query Parameters:

sortby : { asc | desc } This param is used to sort the notes for a specific conversation based on the creation time of the notes i.e. oldest to most recently created note for ascending and most recently created to oldest note for descending. The default order of sorting is ascending order.

OAuth Scope:

conversations.READ

URL:

Copiedhttps://salesiq.zoho.com/api/v2/{screen name}/conversations/{conversation_id}/notes

Example:

Copiedhttps://salesiq.zoho.com/api/v2/zylkerinc/conversations/46000000114043/notes?sortby=asc

Sample Response:

Copied{
"url": "/api/v2/zylkerinc/conversations/46000000114043/notes",
"object": "list",
"data":[
{
"note": "The previous deal was closed",
"creator":{
"name": "Patricia",
"id": "32289000000509001"
},
"created_time": "1573549817784"
},
{
"note": "The ongoing deal will be closed next week",
"creator":{
"name": "Patricia",
"id": "32289000000509001"
},
"created_time": "1573549838888"
},
{
"note": "We are in talks about the next deal",
"creator":{
"name": "Patricia",
"id": "32289000000509001"
},
"created_time": "1573549843462"
}
]
}