Broadcast Visitor Notification

Description:

  • This API allows you to broadcast visitor chat request to available department users.

Requested Payload:

  • isaudiocall - Values(true | false) The key is set to true if the visitor has made an audio call request and it is set to false if the visitor has made a chat request.

URL

Copiedhttps://salesiq.zoho.com/visitor/v2/{screen name}/conversations/{conversation_id}/notification

Example

Copiedhttps://salesiq.zoho.com/visitor/v2/zykler-inc/conversations/c550770400a1b51b1552fd8c656aad61/notification

Payload

Copied{
"isaudiocall": true
}