Update Website Call Window Configurations

Description

You can use this API to update the call configurations.

URL

Copiedhttps://salesiq.zoho.com/api/v2/{screen name}/apps/{app id}/website/components/call

Example

Copiedhttps://salesiq.zoho.com/zylker-inc/apps/32180000000014001/website/components/call

Payload

Copied{
  "use_default_color": "true",
  "feedback": {
    "is_enabled": "false",
    "message": "feed"
  },
  "show_operator_image": "true",
  "rating": {
    "1_star": "We're sorry for your experience you faced, we will reach you as soon as possible and resolve this.",
    "is_enabled": "true",
    "5_star": "Great! thanks for your feedback.",
    "4_star": "Thank you, please share your feedback on how to improve.",
    "3_star": "Thank you! We'll reach you soon and help out.",
    "2_star": "We're sorry for your experience you faced, we will reach you as soon as possible and resolve this."
  },
  "color": "#238de9",
  "theme": "2",
  "agents_busy": {
    "response": "Thanks for your message, We'll get back to you shortly",
    "message": "All our operaters are busy, please leave us a message and we'll get back shortly."
  },
  "show_company_logo": "false"
}

Success Response

Copied{
  "url": "/api/v2/zylker-inc/apps/51841000003484047/website/components/call",
  "object": "callwindow",
  "data": {
    "use_default_color": "true",
    "modified_time": "1525712030419",
    "feedback": {
      "is_enabled": "false",
      "message": "feed"
    },
    "show_operator_image": "true",
    "rating": {
      "1_star": "We're sorry for your experience you faced, we will reach you as soon as possible and resolve this.",
      "is_enabled": "true",
      "5_star": "Great! thanks for your feedback.",
      "4_star": "Thank you, please share your feedback on how to improve.",
      "3_star": "Thank you! We'll reach you soon and help out.",
      "2_star": "We're sorry for your experience you faced, we will reach you as soon as possible and resolve this."
    },
    "color": "#238de9",
    "theme": "2",
    "fields": [
      {
        "name": "Name",
        "visibility": "3",
        "maxlength": "30",
        "is_enabled": "true",
        "hint": "Enter your name",
        "index": 0,
        "is_mandatory": "false",
        "type": "text",
        "is_predefined": "true"
      },
      {
        "name": "Email Address",
        "visibility": "3",
        "maxlength": "30",
        "is_enabled": "true",
        "hint": "Enter your email",
        "index": 1,
        "is_mandatory": "false",
        "type": "text",
        "is_predefined": "true"
      },
      {
        "name": "Phone",
        "visibility": "3",
        "maxlength": "30",
        "is_enabled": "true",
        "hint": "Enter your phone number",
        "index": 2,
        "is_mandatory": "false",
        "type": "text",
        "is_predefined": "true"
      }
    ],
    "agents_busy": {
      "response": "Thanks for your message, We'll get back to you shortly",
      "message": "All our operaters are busy, please leave us a message and we'll get back shortly."
    },
    "show_company_logo": "false"
  }
}