Add Email Signature

Description

This API can be used to add the email signature channel component to your app.

URL

Copiedhttps://salesiq.zoho.com/api/v2/{screen name}/apps/{app id}/emaisignature

Example

Copiedhttps://salesiq.zoho.com/api/v2/zylker-inc/apps/32180000000014001/emailsignature

Success Response

Copied{
  "url": "/api/v2/ironman/apps/31000000020001/emailsignature",
  "object": "emailsignature",
  "data": {
    "background": "1",
    "code": "0a5d5e8e5f8fbb1e715c1a9837ac7a677c17cf9fdb968a7740509fbce63fef58",
    "sticker": "1",
    "show_contact_info": "true",
    "custom_sticker": {
      "offline": {
        "file_path": "",
        "file_name": "zylker-img-20.png"
      },
      "online": {
        "file_path": "",
        "file_name": "zylker-img-21.png"
      },
      "is_enabled": "false"
    },
    "faq": {
      "dislike_response": "",
      "modified_time": "1525715257929",
      "color": "#238de9",
      "theme": "1",
      "like_response": "",
      "categorize": {
        "order": [
          "department",
          "category"
        ],
        "is_enabled": "true"
      },
      "title": "Title to be shown in chatwindow for articles tab",
      "show_company_logo": "false",
      "size": "small"
    },
    "components": [],
    "custom_background": {
      "file_path": "",
      "is_enabled": "false",
      "file_name": "zylker-img-22.png"
    },
    "show_company_info": "true",
    "show_company_logo": "true",
    "open_in_signature": {
      "url": "",
      "is_enabled": "false"
    },
    "call": {
      "use_default_color": "true",
      "modified_time": "1525715257929",
      "feedback": {
        "is_enabled": "true",
        "message": "Submit your feedback"
      },
      "show_operator_image": "false",
      "rating": {
        "1_star": "We're sorry for your experience you faced, we will reach you as soon as possible and resolve this.",
        "is_enabled": "true",
        "5_star": "Great! thanks for your feedback.",
        "4_star": "Thank you, please share your feedback on how to improve.",
        "3_star": "Thank you! We'll reach you soon and help out.",
        "2_star": "We're sorry for your experience you faced, we will reach you as soon as possible and resolve this."
      },
      "color": "#238de9",
      "theme": "1",
      "fields": [
        {
          "name": "Name",
          "visibility": "3",
          "maxlength": "30",
          "is_enabled": "true",
          "hint": "Enter your name",
          "index": 0,
          "is_mandatory": "false",
          "type": "text",
          "is_predefined": "true"
        },
        {
          "name": "Email Address",
          "visibility": "3",
          "maxlength": "30",
          "is_enabled": "true",
          "hint": "Enter your email",
          "index": 1,
          "is_mandatory": "false",
          "type": "text",
          "is_predefined": "true"
        },
        {
          "name": "Phone",
          "visibility": "3",
          "maxlength": "30",
          "is_enabled": "true",
          "hint": "Enter your phone number",
          "index": 2,
          "is_mandatory": "false",
          "type": "text",
          "is_predefined": "true"
        }
      ],
      "agents_busy": {
        "response": "Thanks for your message, We'll get back to you shortly",
        "message": "Our operators are busy, Submit a message"
      },
      "show_company_logo": "false"
    },
    "chat": {
      "feedback": {
        "is_enabled": "true",
        "message": "Submit feedback"
      },
      "show_company_logo": "false",
      "custom_css": {
        "url": "",
        "is_enabled": "false",
        "file_name": ""
      },
      "allow_visitors_to_share_screen": "true",
      "show_operator_image": "false",
      "waiting_message": "",
      "modified_time": "1525715257929",
      "show_emojis": "true",
      "greeting_message": "",
      "allow_bot": "false",
      "agents_offline": {
        "response": "",
        "message": "Submit your Message"
      },
      "thanking_message": "",
      "allow_visitors_to_view_conversation": "true",
      "rating": {
        "1_star": "We're sorry for your experience you faced, we will reach you as soon as possible and resolve this.",
        "is_enabled": "true",
        "5_star": "Great! thanks for your feedback.",
        "4_star": "Thank you, please share your feedback on how to improve.",
        "3_star": "Thank you! We'll reach you soon and help out.",
        "2_star": "We're sorry for your experience you faced, we will reach you as soon as possible and resolve this."
      },
      "agents_busy": {
        "response": "Thanks for your message, We'll get back to you shortly",
        "message": "Our operators are busy, Submit a message"
      },
      "use_default_color": "true",
      "allow_visitors_to_share_file": "true",
      "size": "small",
      "language": "default",
      "color": "#238de9",
      "agents_engaged": {
        "response": "Thanks for your message, We'll get back to you shortly",
        "message": "Our operators are engaged, Submit a message"
      },
      "allow_visitors_to_print": "true",
      "theme": "1",
      "allow_visitors_to_mute_sound": "true",
      "allow_visitors_to_mail_transcript": "true"
    }
  }
}