Validation

To validate the info provided by the visitors. You can validate the following input fields:

email - To validate the email address given by the visitor.
phoneno - To validate the phone number provided.
website - To validate the website address provided.
number - To validate the number or to allow just numbers in the field.
number(n-m) - To validate the number and you can also specify the "from" and "to" range of the number allowed.
string(n-m) - To validate the number and you can also specify the "from" and "to" to validate the length(number of characters) of the strings allowed.

Note: To mention the error message is your choice. If you skip "error", then the question will repeat without the error message until the visitor input is valid.

Channel compatibility

Output

Use Case

Copied"user_defined": {
  "zohosalesiq":{
    "action": "reply",
    "replies": [
      {
        "text": "May I have your email address please? ",
        "validate": {
          "format": "email",
          "error": ["Seems like the value is invalid.","Please enter a valid email address"]
        }
      }
    ]
  }
}

​Validation ​

Channel compatibility

Output

Use Case

Validation