replies

  • The bot can handle the visitor on its own by providing replies to the visitor queries. replies accept only a collection(i.e. a list) as the value. The collection can, in turn, have one or more strings.
  • Whenever there is a delay in the bot's reply to a visitor's message, you can send also out a delay information message.
  Channel compatibility

 

Output

Web/MobileFacebookInstagramWhatsAppTelegram

One string reply

Copied "user_defined": {
      "zohosalesiq": {
        "action": "reply",
        "replies": [
          "Today's hot deal!"
        ]
      }
    }

Multiple replies

Copied "user_defined": {
      "zohosalesiq": {
        "action": "reply",
        "replies": [
          "Today's hot deal!",
          {
            "text": "Cliq - Classic Black Smart watch | 20% Off - $899 Only",
            "image": "http://zylker.com/cliq-classicblack.jpg/23454433445"
          }
        ]
      }
    }