replies

  • The bot can handle the visitor on its own by providing replies to the visitor queries. replies accept only a collection(i.e. a list) as the value. The collection can, in turn, have one or more strings.
  • Whenever there is a delay in the bot's reply to a visitor's message, you can send also out a delay information message.
  Channel compatibility

     

Output

Web/MobileFacebookInstagramWhatsAppTelegramLINE

One string reply

Copied"channelData": {
  "zohosalesiq":{
    "action": "reply",
    "replies": [
      "Today's hot deal!"
    ]
  }
}

Multiple replies

Copied"channelData": {
  "zohosalesiq":{
    "action": "reply",
    "replies": [
      "Today's hot deal!",
      {
        "text": "Cliq - Classic Black Smart watch | 20% Off - $899 Only",
        "image": "http://zylker.com/cliq-classicblack.jpg/23454433445"
      }
    ]
  }
}