Create a Canned response category

Description

You can use this API to create a canned response category.

Requested Payload:

  • name [Mandatory]: This key is used to specify the name of the category.

OAuth Scope:

SalesIQ.cannedresponses.CREATE

URL

Copiedhttps://{[zohosalesiq_server_uri](https://www.zoho.com/salesiq/help/developer-section/rest-api-v2.html)}/api/v2/portal_name/cannedresponsecategories

Example

Copiedhttps://salesiq.zoho.com/api/v2/zylker-inc/cannedresponsecategories

Payload

Copied{
"name":"General" 
}

Sample Response

Copied{
  "url": "/api/v2/zylker-inc/cannedresponsecategories",
  "object": "cannedresponsecategories",
  "data": {
    "owner": "Tricia",
    "owner_id": "53400000000002001",
    "name": "General",
     "modified_time": "1578313645056",
    "created_time": "1568827989021",
    "id": "53400000000328033",
    "is_default": "false"
  }
}