.getArticles()
This API can be used to fetch a list of articles from your SalesIQ knowledge base. The API returns a list of instances of the SIQArticle class which contains information for each article.
Callbacks:
Name | Description |
error | Error is returned if an error occurs while using the API. The list of possible error codes returned by the API are listed below |
articleList | List of articles |
SIQArticle class contains the following properties:
Property | Datatype | Description |
id | String | ID of the article |
articleName | String | Name of the article |
categoryID | String | ID of the article category |
categoryName | String | Name of the article category |
viewCount | int | Number of times the article was viewed |
likeCount | int | Number of times the article was liked |
dislikeCount | int | Number of times the article was disliked |
createdTime | DateTime | Time at which the article was created |
Error Codes:
Code | Message |
500 | mobilisten not initialized |
605 | mobilisten disabled |
600 | no network connection |