Single select option 

This card helps to get input from an options list. You can present the visitors with multiple options to get their responses. The main difference between a single select option card and a suggestion is that the suggestion can create multiple flows based on the visitors' response, whereas the options can be used to collect information from the visitors. 

AttributeMandatoryDescriptionValues
typeYesThe type of input to be displayed to the visitorselect
optionsYesAn array of strings you would like to display as optionsA maximum of 20 options in the array with a character limit of 80 each can be given.
Channel compatibility and limitations

  

Facebook Messenger:

  • The card is supported on Facebook. 
  • A maximum of 13 buttons (20 characters each) will be provided in a horizontal scrolling format.
  • When more than 13 suggestions are provided, only the first 13 will be displayed.
  • The characters exceeding more than 20 will be trimmed and only the first 20 characters will be displayed.

Instagram:

  • The card is supported on Instagram. 
  • A maximum of 13 buttons (20 characters each) will be provided in a horizontal scrolling format.
  • When more than 13 suggestions are provided, only the first 13 will be displayed.
  • The characters exceeding more than 20 will be trimmed and only the first 20 characters will be displayed.

WhatsApp:

  • The card is supported on WhatsApp.
  • A maximum of 10 options (20 characters each) will be provided in a list format.
  • If the option number is lesser than or equal to 3, all options will be listed as buttons.
  • When more than 10 options are provided, only the first 10 will be displayed.
  • The characters exceeding more than 20 will be trimmed and only the first 20 characters will be displayed.

Output

Sample code

Copied{
  "platform": "ZOHOSALESIQ",
  "replies": [
      "Kindly select your plan"
    ],
  "input": {
    "type": "select",
    "options": [
    "Monthly Plan",
    "Quartey Plan",
    "Yearly plan"
    ]
  }
}