Drop-down
The drop-down menu is a clear method of showing a list of data, allowing users to pick their choice from the list.
| Attributes | Mandatory | Description | Values | 
| type | Yes | The type of input to be displayed to the visitor | drop-down | 
| options | Yes | An array of options you would like to display | [ Note: You can enter a maximum of 20 options in the array,  | 
| placeholder | No | Custom text for option search placeholder | Search for a plan | 
| multiple | No | To select multiple values | true | 
| select_label | No | Custom text for the dropdown label, for multi-select dropdown | Pick your plan | 
| min_selection | No | Minimum selection | 2 | 
| max_selection | No | Maximum selection | 4 | 
Use Case:
Copied"user_defined": {
  "zohosalesiq": {
    "action": "reply",
    "replies": [
      "please select your plan"
    ],
    "input": {
      "type": "drop-down",
      "placeholder": "Choose the plan",
      "options": [
        {
          "value": "0",
          "label": "Premium"
        },
        {
          "value": "1",
          "label": "Basic",
          "selected": true
        },
        {
          "value": "2",
          "label": "Enterprise"
        }
      ],
      "select_label": "Select",
      "multiple": true,
      "min_selection": 1,
      "max_selection": 3
    }
  }
}