Field name

field_name 

Used to update the visitor name, email, phone number, etc. in SalesIQ. Other details like ID, city, etc. can also be updated using the field_name.

Note: All information other than the visitor's name, email, and phone will be updated in the custom info section of the particular visitor.

Channel compatibility

 

​

1. To update visitor's name

Copiedreplies = [
  {
    "text":"Your name",
    "field_name":"siq_name"
  }
]; 
response.put("replies",replies);

2. To update visitor's email address

Copiedreplies = 
[
  {
  "text":"Your email address",
  "field_name":"siq_email"
  }
]; 
  response.put("replies",replies);

3. To update visitor's phone number

Copiedreplies = 
[
  {
  "text":"Your phone number",
  "field_name":"siq_phone"
}
]; 
response.put("replies",replies);

4. To update visitor's ID

Copiedreplies = [
  {
    "text":"Your ID",
    "field_name":"siq_id"
  }
  ]; 
  response.put("replies",replies);

5. To update visitor's city

Copiedreplies = [
  {
    "text":"Your city",
    "field_name":"siq_city"
  }
  ]; 
  response.put("replies",replies);

Output:

​