​Delay in "end" action

You can schedule a delay for the end of a chat. The delay will be unscheduled if the visitor types a message/ sends a message/ agents join the chat/  chat is handed off to the agent. The minimum delay that can be set is 30 seconds and the maximum is 10800 seconds(3 hours).

Channel compatibility



Use Case:

  "action" : "end",
  "delay" : "30"
  "replies" : ["Ok, I'll be ending this chat soon anytime now"]