​Delay in "end" action

You can schedule a delay for the end of a chat. The delay will be unscheduled if the visitor types a message/ sends a message/ agents join the chat/  chat is handed off to the agent. 

The minimum delay that can be set is 30 seconds and the maximum is 10800 seconds(3 hours).

Channel compatibility



Use Case

    "action" : "end",
    "replies" : 
			"text":"Ok, I'll be ending this chat anytime soon",
				"info_messages":["Ending chat"],
//The "time" is given in seconds
//When more than one delay info messages are given. The "type" can be set as "random" or "all" to define the message order