Now you can automate your real time sales operations like Monitoring a Sales chat, Route visitors to Sales executives, and also automate the visitor engagement in your SalesIQ.
- Intelligent Triggers: Set different types of triggers and perform some action when the visitor visits your website and increase the sales and customer service in your website.
- Visitor Routing: Separate and route the visitors visiting your website to different operators according to the capability and decrease the traffic of the website visitors.
- Chat Routing: Prioritize and route the incoming chats from the visitors to different operators based on the condition and criteria.
- Chat Monitor: Now automate the process of monitoring your Operators or visitors by specifying in the Chat Monitor tab, and monitor only the chats you would like to oversee.
- What is Automation?
- What is the use of Intelligent Trigger Rule?
- Is it possible to use my own Code to trigger an action to my website visitor?
- Is it possible to route visitors to specific operator?
- What is the Order of visitor Routing?
- Do I have an option to route the rest of the visitors to other operator who doesn't match any criteria?
- Is it possible to monitor an operator's chat while supporting the website visitors?
- Who can monitor Chats?
- Is it possible to join the monitoring chat?