Zoho SalesIQ - Video Tutorials

If you're here already, then check out our Zoho SalesIQ video tutorials on how to extensively use our features and much more in no time. Intrigued much?

Video Tutorials

Getting Started
0:58 salesiq

Answering Chats

Learn how to initiate a chat proactively and answer an incoming chat.

1:37 sounds

Sounds Customization

Learn how to customize the sounds that play at various instances in your portal based on your preferences.

2:36 language-preference

Operator Language Preference

Get to customize the language preference of your portal.

Tracking Visitor Data
10:12 visitor-tracking-r

Visitor Tracking

Learn how to track every other visitor who ends up landing on your site.

4:30 visitor-history

Visitor History

Get to track down the particulars of visitors who were on your site earlier.

2:10 basic-info-visitor

Basic Visitor Information

Learn what are all the basic data that SalesIQ indexes about visitors landing on your site.

Advanced
2:28 templates

Canned Responses & Articles

Aid your operators with canned responses and have visitors peek into your knowledge base from their chat windows with articles.

2:23 business-block-ip

Business Hours and Blocking IPs

Learn how to configure standard work hours for your firm and block spammers from accessing your site based on their IP addresses.