Accelerate your sales with Zoho $alesIQ

Observe website visitors in real time

See who's on your website right now along with details like the pages they're browsing and their referral source, location, time spent, actions on the site, and more. Visitors are categorized based on the criteria you define.

Observe website visitors in real time
Observe website visitors in real time
  

Laser-target prospects with lead scoring

Define rules to rate prospects according to what you deem as ideal buyer behavior. Your website visitors are then rated on each attribute, the cumulative score telling you their sales-readiness so you can focus on the right prospects.

Laser-target prospects with lead scoring  

Start your sales cycle with bots

Automate the first stage of your sales cycle. Chat bots can ask initial questions of leads, qualify them, and add them to your CRM. They can then transfer chats to the right staff member for further engagement along with the data collected from the prospect so the concerned salesperson has all the context needed.

Codeless custom bot building

You don't need to pull in techies to set up a bot. Create custom chatbots easily with our codeless bot platform. Just decide the flow, give your bot a sales script, and you're done.

Automate query resolution using Answer Bots

Put your customer engagement on autopilot mode using our Answer Bot—an NLP-driven chatbot that uses our own AI technology, Zia, to understand common customer queries and answer them using your resource library. You can also add a library of small talk responses to give it a human touch and include terms specific to your business to help the bot understand industry jargon.

Build deeply programmable custom bots

If you're a coder who prefers to deeply program all your bot actions, Zobot also has a programming interface that lets you into the chatbot’s brain. You can also build a smart bot driven by AI technologies IBM Watson, Dialogflow, or our own Zia Skills, or connect it to your internal bot service and databases using our webhooks.

Start your sales cycle with bots
 

Learn more about your prospects

Discover more details about your visitors like their job role, company size, location, industry, social media profiles, the technology the company already uses, and more with our ClearBit and LeadBerry integrations for more personalized engagement. Your contacts are then organized by company along with all the details. You can also push this information to their respective fields in your CRM.

Learn more about your prospects  

Spend less time organizing and start selling

Efficient sales starts with an organized database. Zoho SalesIQ categorizes your website visitors as leads and contacts depending on whether their email address is provided, along with their recent activity and past chats. Corporate contacts from the same company are also saved under the respective company name, and you get a segregated view of companies that contact you, based on your own criteria.

Spend less time organizing and start selling
Spend less time organizing and start selling
Spend less time organizing and start selling
 

Minimize the toggling with widgets

Create widgets to have all the details you need from your CRM, ticketing software, or other third-party tools displayed right beside the chat. You can also perform actions like pushing details to a CRM, blocking your calendar for a demo or a meeting, or even extending the trial period of a high-value prospect.

Minimize the toggling with widgets  

Nudge prospects to start a conversation

‌Set rules to send proactive, personalized messages to high-value prospects on important pages, enticing them to talk to you or try out your offering. You can send discount offers to loyal and valuable customers to boost purchases.

Nudge prospects to start a conversation  

Leverage Zoho CRM

Our integration means you can turn your website visitors into Zoho CRM leads with a single click while conversing with them. Trigger messages or even route them to the right person based on their CRM data. Get notified in your CRM when a prospect visits your website—along with the page they're on—and get alerts whenever existing CRM leads revisit your site and perform a high-intent action like viewing your pricing page or downloading a brochure.

Leverage Zoho CRM
 

Sell worldwide with chat translation

Don't let language barriers cost you revenue. Talk to prospects in their native language to build an instant connection with them. Zoho SalesIQ's chat translation automatically converts your visitors' messages into your language of choice and vice-versa.

Sell worldwide with chat translation
Sell worldwide with chat translation
 
 

Tap into your mobile traffic

With mobile apps constituting most of your sales, it's not smart to neglect that source. Extend all the benefits of Zoho SalesIQ to your mobile app with Mobilisten—our mobile SDK for iOS, Android, and React Native. Send push notifications or add in-app messages to nudge customers to complete a purchase, or even send a voucher code to boost purchases.

Learn more
Tap into your mobile traffi  

Integrate all your sales tools

Zoho SalesIQ has a wide array of integrations, letting your apps exchange data seamlessly so you can focus better on your sales targets instead of wasting time collating data from different sources.

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    Salesforce

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    Zoho CRM

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    Zoho Campaigns

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    Mailchimp

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    Campaign Monitor

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    Get Response

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    Clearbit

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    Leadberry

More Integrations

Never miss a good sales opportunity

For sales teams, every prospect converted is a step closer to their target. But that doesn't mean you need to be at your desk all the time. Zoho SalesIQ's mobile app for iOS and Android notifies you when important leads are online and lets you connect with prospects and close deals while on the go.

Never miss a good sales opportunity
Never miss a good sales opportunity

Make sense of your numbers with Zoho Analytics

Get clear insights on your conversion trends with our Zoho analytics integration. Determine the efficiency of chats with a lead qualification ratio, examine the recurring rate, or even make adjustments on your sales pitch based on the top pages chats are initiated from.

Sales with Zoho Analytics  

Start converting now!

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