Let AI handle the mundane stuff.
- Summarize and review conversations with ease
- Add life to your language
- Segment chats automatically
Understand chat context quickly
Admins/supervisors don't have to read the entire chat transcript to understand the conversation between operators and customers. Conversation summary saves them time by quickly creating a summary to review/understand the crux of the conversation. Operators, too, can create summaries for quick review and follow-up.
Maintain language quality and tone
Your support teams can maintain high language quality and uniform tone with customers with SalesIQ's writing assistant at their disposal. AI checks for phrasing structure, grammatical errors, and potentially insensitive tones and suggests better alternatives.
Generate tags in a wink
No need to manually create tags anymore. Once the chat is closed, AI generates tags based on the content of the conversation and gives suggestions to assign.