Why is Zobot™ the best AI chatbot software?


Self-service AI chatbots with a human element


Codeless drag-and-drop chatbot builder


Integrations with top AI platforms

Create a virtual assistant with our codeless chatbot builder

You can now build a fully functional chatbot to automate your website live chat without writing a single line of code.

With our codeless website chatbot builder, all you need to do is create a flow for your chatbot using our drag-and-drop interface and type in your bot responses.

Build a conversational chatbot without any coding    

Give visitors the answers they need with our AI chatbot builder

Sure, self-service articles reduce your load, but why make prospects forage through articles for information when smart AI chatbots can do the work for them?

Introducing Answer Bot—an NLP-driven AI chatbot that understands common customer queries using Zoho's own AI technology, Zia, and answers them using your resource library. Just kickstart it right from our AI chatbot platform and you're all set!


Train your AI Bot with the right resources



Add documents like product specifications, company policies, and set-up guides that your AI chatbot can share with visitors.

 Train your AI chatbot with articles    


Provide short responses to common questions that the AI bot can use to directly answer visitor queries.

Create FAQs your chatbot can use to answer queries    

Unanswered Questions (UAQs)

Questions that the chatbot cant't find answers to are recorded along with the incidence to help keep your knowledge base updated.

Automatically record questions your AI chatbot isn't able to answer    

Take the artificial out of AI with Small Talk

Give your AI chatbot a human touch with Small Talk, a library of engaging phrases that facilitates friendly interaction.

Make your AI chatbot more conversational with Small talk—a library of engaging phrases    

Get your AI bot closer to your business with Business Terms

Equip your AI chatbot with Business Terms—a repository of domain and business-related keywords, along with alternates—to respond when customers use jargon.

 Equip your AI chatbot to understand industry/company-specific words with Business Terms    

Infuse AI Bot capabilities into your guided bot with Autopilot

You don't have to choose between a guided chatbot or an AI chatbot for your website anymore! Get the best of both worlds with Autopilot—a simple way to add AI bot(Answer bot) capabilities into your rule-based chatbot to make it hybrid.

Build a hybrid website chatbot with Autopilot
Merge your guided and AI chatbot with Autopilot

Power your chatbot with your AI technology of choice

Zobot—SalesIQ's chatbot software—also includes an interface that allows you to build AI chatbots with technology you may already be using like IBM Watson, Dialogflow, Microsoft Azure, Haptik and Zia Skills.


Program chatbots your way with our custom chatbot builder

For the coders out there, our chatbot software also includes a programming interface. With some basic coding skills, there's no end to the automation you can do with SalesIQ's chatbot platform.

Our chatbot builder comes with sample chatbot templates you can tweak to your specific industry needs.

Learn more
Program custom chatbots for your website with the coded chatbot maker    

Connect your chatbot with your servers using webhooks

Need a customer service chatbot that's connected to all your internal databases and web servers? Our chatbot software has webhooks to help you do exactly that.

Connect your chatbot to internal servers and databases with webhooks    

Hear from our customers

"I’d been using Tidio's chatbot but just was not happy with it. When I read about Zoho SalesIQ’s new codeless bot builder, I decided it was the one for me. I then watched a couple of how-to videos and started building my bot. Once I got the hang of it, it was so easy to build, and I actually had fun doing it."

Francell BurnettOwner/Agent, Clements Realtors

"Setting up a chatbot in SalesIQ using our existing Google Dialogflow was straightforward. Since Mahindra has multiple brands, like Mahindra Thar and Mahindra XUV 700, we need our chatbot to function based on the content of the webpage, which is possible with SalesIQ"

Vinayak Medhekar Backend Developer, Mahindra and Mahindra

"Hands down Zoho SalesIQ's chatbot saved 35-40% of our agents' time. When a customer enters the live chat, the bot will search their email address in CRM, pull their respective advisor's info, and automatically connect the customer to the right advisor. We’re now in the process of developing a diversified FAQ Answer Bot with an Autopilot card to amp up our existing bot."

Ashwath, CRM Executive, FundsIndia

Build a chatbot for your website now!

Get started

Frequently asked questions

What is a chatbot builder?

Chatbot builder is a software tool that helps businesses create custom website chatbots to automate communication between the business and its prospects and customers.

Types of chatbot building platforms

There are mainly three types of chatbot platforms available on the market:

  • Rule-based chatbot builders:
    • - Codeless chatbot builder with a drag-and-drop interface
    • - Programmable chatbot builder
  • Smart AI chatbot platforms
  • Hybrid chatbot builders

Key Features of an AI chatbot builder

Here are some of the key features of an AI chatbot maker:

  • Completely customizable
  • Natural language processing
  • Pairs with your internal knowledge base
  • Easy hand-off to a human agent
  • Integrates with all your sales and support tools
  • Chatbot conversation analytics

Benefits of AI chatbot software

  • Round-the-clock scalable support with minimal human intervention
  • Automated lead generation and nurturing
  • Faster responses and resolution
  • Consistency in response tone
  • Helps you save support costs
  • Better website conversion

Why do websites need an AI chatbot maker?

Here are some signs your website needs chatbot software:

  • Your website has a lot of traffic that doesn't convert
  • High intent pages have a high bounce rate
  • Your sales and support teams have a high load
  • You receive a lot of support requests outside business hours
  • Most of your support queries are repetitive

How to choose the best AI chatbot builder for a website?

Here are some attributes to consider while looking for an AI chatbot builder for your website:

  • Ease and speed of deployment
  • Customizability and scalability
  • Auto-recording of information gaps so you can keep it updated
  • The chatbot learns over time
  • Closeness to human conversations
  • Ability for the bots to be easily fixed with little to no downtime
  • Conversation and data security and privacy
  • Integrability with your existing tech stack