Subscription Management
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General
- What are the different statuses of subscriptions?
- In what ways can subscriptions be created in Zoho Subscriptions?
- What happens when the trial for a subscription expires?
- How can I extend the trial period after the subscription creation?
- How can I record subscriptions that have been created before I joined Zoho Subscriptions?
- I’ve an confirmed order and it starts on a future date. Can I record that in Zoho Subscriptions now?
- What are the ways a customer can pay for their subscription?
- My customer wants to automate the entire subscription payment process, how can I do that?
- How can my customers update their payment option?
- Can I apply coupon to a subscription after its creation?
- How is Add Charge option useful?
- Should I be aware of anything before creating a backdated subscriptions?
- Can subscriptions be stopped/resumed as like in Zoho Books’ recurring invoice?
- How do I add a one-time charge for my customers?
- How to make changes to future subscriptions?
- Can I manually enter invoice numbers?
- Can reminders be sent to customers for an overdue invoice?
- Can I turn off pro-ration?
- Is it possible to create invoices in multiple currencies?
- What is the difference between unpaid and cancelled subscriptions?
- How do I create a sales person?
- How does reference number work? Can it be displayed in email notifications?
- How can I edit email notifications, invoices and credit notes template?
- How do I filter my subscription list?
- Is there any option to notify when the subscription is expired?
Pause and Resume
- Can I cancel my customers’ subscriptions temporarily, without affecting my churn reports?
- What happens when I pause my customer’s subscription in Zoho Subscriptions?
- How do I resume my customer’s subscription?
- What happens when I resume my customer’s paused subscription?
- How do I stop services from my business’s end when subscriptions have been paused in Zoho Subscriptions?
- How can I view all the subscriptions that are currently paused?
