Multi-Level Approval
Note: You cannot set Multi-Level approval for the Purchase Requests and Request for Quotes modules.
Multi-Level Approval in Zoho Procurement allows organizations to set up a structured, hierarchical approval process for their business transactions. When a transaction is submitted for approval, it is first sent to the first-level approver. Once approved, it automatically moves to the next-level approver, and this continues until the final approver reviews and approves the transaction.
Set Up Multi-Level Approval
To direct records in a module through a predefined sequence of approvers, you can set up Multi-Level Approval. Here’s how:
- Go to Settings in the top right corner of the page.
- Click the module for which you want to set multi-level approval.
- Go to the Approvals tab.
- Click Multi-Level Approval.
Set Approval Hierarchy
Choose the approval hierarchy for the records of the module.
- Select the Level 1 approver from the Approver Name dropdown.
- If you want to add more approvers, click Add New Level and select the approver for that level. You can add up to 10 approval levels.
- Drag and reorder approvers based on your organization’s hierarchy. The Level 10 approver will be the final approver for the records in the module.
- You can remove an approval level by clicking the - icon next to it.
- Click Save.
Note: Admins can bypass multiple levels of approval and approve transactions once and for all. They can do so by selecting the transaction > More > Final Approve.
Approval Preferences
You can configure the following approval preferences:
- Allow approvers to approve the transactions they create: Check this option if approvers can approver the records they create.
Notification Preferences
You can configure the following notification preferences:
- Send email and in-app notifications when transactions are submitted for approval: Check this option to notify approvers via email and in-app notifications when records are submitted to them for approval.
- Notify the submitter when a transaction is approved or rejected: Check this option to notify submitters when their records are approved or rejected.
- Click Save after configuring the approval.