If your employees can’t find the invite in their inbox, you can ask them to search for the invite email in the Spam folder. If your employees are still not able to find the invite email, you can re-invite them:
To re-invite users:
- Switch to Admin View.
- Click the Gear icon at the top right corner of the page.
- Go to Users under Users and Control.
- Click the More icon at the right corner of the user you want to re-invite.
- Select Invite Again.
An invite will be sent to the user again.