## Documentation Index

Access the complete documentation index at:
https://www.zoho.com/sa/books/kb/llms.txt

Use this file to discover all available documentation pages before proceeding.

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# My customer paid an invoice today. However, they intended to pay on a later date. I’ve issued a refund from my bank. How can I record this in Zoho Books without deleting the invoice?

To record a refund for an invoice without deleting it:

*   Go to _Sales_ and select **Invoices**.
*   Select the invoice for which you want to record the refund.
*   Click the **Payments Received** tab from the top of the invoice and click the edit icon.

![Edit Payment](/books/kb/images/payments/edit-payment.png)

*   Clear the amount by clicking **Clear Applied Amount**.
*   Click **Save** to proceed.

The amount will be recorded as excess payment.