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A user is anyone who needs to have an account in Zoho Reports in order to create or share reports/dashboards. And this is a mandatory license component.

A concurrent viewer is anyone who can simply view published reports and dashboards across your organization without having to logon to Zoho Reports


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Note : Concurrent viewer license for non-login users.

The dashboard viewer license category, has undergone a functionality change and will now be called Concurrent Viewers. Using this license, one can view published reports and dashboards across your organization without having to logon to Analytics Plus.This pack starts at a minimum of 5 viewers. The number of concurrent viewers is calculated based on the total number of concurrent user sessions, i.e., the number of users that will simultaneously access published reports or dashboards.

How do I calculate licenses for Zoho Reports?

The licensing model in Zoho Reports is based on :

  1. Users - Those who need to create reports and dashboards. The base pack starts at 2 users.
  2. Concurrent viewers - Those who only wish to view created dashboards and reports. They require a new concurrent viewer license, which starts at 5 viewers pack. This is an optional component.

What do you mean by a 'user' in Zoho Reports?

Anyone who needs to create or share reports and dashboards in Zoho Reports is considered a user. As a user, you will need a license to logon to the application to be able to create reports.

Is the concurrent viewer license mandatory?

No. You can opt for this license to provide access to users, who simply wish to view the reports.

Do I need a user license to read or access reports?

No, you don't need a regular user license for this purpose. We have a separate license category for users who just wish to view/access reports. If you wish to view reports or dashboards, you will need a concurrent viewer license, and will be able to access the reports, without having a user account in Zoho Reports.

Can a single user consume more than one concurrent viewer license?

Yes, this can happen. Concurrent viewer licenses are tied to the browser or device from which a user accesses published reports. If a user accesses reports from different browsers or devices, he will consume one license for each device or browser session.