Aqualibria is a premier colonic irrigation spa in the UK. Aqualibria's co-owner Daniele Poggio explains how he is using Zoho Reports.
Aqualibria uses a reservation booking software for booking appointments of its clients. But the software provided very little reporting.
Says Daniele, "I have been looking for a way to use the reports provided from the system and analyse trends. But the reports provided by our reservation system are very limited summaries."
Daniele was looking for a solution that fit his budget, yet provided utmost value. He tested several solutions but most of them were either very limited in functionality or the support was non-existent.
Says Daniele," I tried Zoho Reports because they offered help in setting up the data. And I was surprised at the speed and response I got from the support team. I felt like I had a BI expert on call, for free, to set me up. I honestly don't believe I could have had the same service with a higher end provider with less than $3000 initial investment, to say the least.
Zoho Reports was very easy to implement and the support team was instrumental in setting up the first few reports - mainly because I am not proficient with the lexicon of SQL. Once I started to understand the few principles upon which Zoho Reports is built, the drag and drop interface did the rest."
Benefits & Results
By going with Zoho Reports, Daniele now enjoys the below benefits:
- Helps him get the bird's eye view and to understand the macrotrends better.
- Helps him with figures that rely heavily on number crunching, e.g., appointment cancellations vs. days of the week
And Daniele's advice to small and medium businesses?
"There is really no downside to try/test a SAAS BI tool like Zoho Reports. The cost is low and you are not tied in for a long time. Just go for it!"