Email communication in Zoho Recruit is changing. With the Zoho Mail Add-on, now you can send emails to your candidates, contacts, and clients. Integrate your favorite email service with Zoho Recruit to save time and carry out all your recruitment communication in Recruit.
In Zoho Recruit, you can send emails either individually or in bulk. The limits for sending emails depend on your account's Edition and are as follows. For the purposes of email limits, a day is considered to be 12 AM to 11:59 PM GMT.
The email limit for the organization will be calculated based on the total number of confirmed and active users in the account.
Through the Candidates, Contacts, or Job Openings Module
You will only see the email tab if you have the Zoho Mail Add-on in your ATS account.
The rest of the process is like writing a regular email. The compose window is similar to any other email compose editor and has a set of editing and formatting options. If you have configured your outbox, then the emails will be sent after a few minutes.
You can send mails from your Gmail account and view them as sent items in Zoho Mail and in Zoho Recruit.
To get this option working for your Gmail account, configure the Zoho Mail filter for Gmail POP account:
Note: This process will only work if you have integrated Gmail with Zoho Recruit.
There are a few reasons why an email may be bounced and not reach the recipient. They are categorized as hard bounces or soft bounces. Soft bounces are temporary reasons why an email does not reach a recipient. This could be due to one of the following reasons:
The most common reason for hard bounces is that the email address is not valid. Other reasons why even a valid email address can hard bounce are:
If you get an alert message when sending email from Zoho Recruit which says "Mail Address do not exist" a hard bounce may have occurred and you may not be able to send further emails to the same email address.
You can send email in two ways: form the Email tab or directly from the record in a module. You can attach documents from your local drive, Zoho Docs, or Google Docs to emails you send. Please note that you can only send emails from the Candidates, Clients, Contacts, and Job Openings modules.
To attach documents:
Note
When you receive an email, the Zoho Mail servers fetch it to your Zoho Mailbox. The same email is then fetched into Zoho Recruit. Your received emails that are related to a particular lead, contact, or potential will then be listed in the Emails section in that candidate, contact client, or job opening's page. Emails related to the main contact associated with the job opening are listed in the Email section of the Job Opening page.
Important Notes:
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