How can I send mass SMS to Candidates and Contacts?

In Zoho Recruit you can send mass sms to candidates, contacts and also to candidates associated to a job opening.
 

To send mass sms to Candidates/Contacts:

  1. Click the [Module] tab.
  2. In the [Module] Home page, select the records to which you want to send SMS.
  3. Click More Actions > Send SMS.
     
  4. Send SMS window is displayed.
     
  5. Select the template in which the message needs to be sent from the Select SMS Template drop-down list.
    Note: To create a new template, click the Go to SMS Templates link.
  6. Click Send.

To send mass SMS to associated candidates:

  1. Click the Job Opening tab.
  2. In the Job Opening Home page, select a particular record.
  3. In the Record Details page, click the View details link next to Number of candidates associated details.

    Associated Candidates details page is displayed.
  4. Select the associated candidates.
  5. Click Action >Send SMS.
     
    Send SMS window is displayed.
     
  6. Select the template in which the message needs to be sent from the Select SMS Template drop-down list.
    Note: To create a new template, click the Go to SMS templates link.
  7. Click Send.

You can view the SMS details under:

  • SMS History in the SMS/Text Messagin Add-on page (Setup >Apps & Add-ons >Other Apps).
  • SMS in the Related lists section of the Record details page.
  • Note: If more than 10 records are selected, then the process will take some time and the status of the SMS sent will be emailed to you.

Note:

  • To use the SMS Add-on feature, Admin has to purchase the SMS Add-on, which is priced at $25/org/month
  • Only the Admin can purchase credits from SMS Vendor and Configure the SMS settings in Zoho Recruit
  • Only the Admin can create SMS templates for Candidates , Contacts and Interviewer.
  • Admin and Recruiter can send SMS to Interviewer, Candidates and Contacts as Single/Bulk.
  • Only the Admin can give SMS add-on access to the Recruiters.