Why Attend?

In this session, we'll discuss how having a live chat feature on your website can increase your credibility and help you covert more leads. We'll walk you through Zoho SalesIQ and setting up real-time communication channels.

Takeaways from this session:

  • How to use Zoho SalesIQ to effectively monitor website activity
  • Engaging with website visitors based on their actions
  • Offering live support through one-on-one chat or automated bots

Trainer

Michelle Concetta

Michelle Concetta

User Education, Zoho SalesIQ

Michelle creates videos, webinars, and other educational material for SalesIQ and Zobots. An expert in chat bots, she helps customers build Zobots for their organisation and writes helpful content about incorporating chat bots in everyday business.

Co Trainer

Anjana Mahesh

Anjana Mahesh

Evangelist - Zoho Corporation

As an Evangelist for Zoho One, Anjana gets to tell stories of Zoho to audiences all over the world. She talks, blogs, records videos, and spreads the word via social media. She collaborates with various product teams to create interesting, informative webinars, virtual workshops, and descriptive posts to highlight the latest and greatest that Zoho One has to offer.

John Wilfred

John Wilfred

Evangelist - Zoho Corporation

John is currently an Evangelist, helping spread the word about Zoho. With his past expertise as a Business Analyst in Zoho’s Concierge team, he has worked with 1000+ business owners and decision makers globally, helping them streamline their business using the right set of tools from Zoho.

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