Why Attend?

In this session, we'll learn how you can connect modules, workflows, and third-party tools using the new Command Centre in Zoho CRM. This allows you to design personalised customer journeys so that your potentials have an integrated medium of communication with your teams.

Takeaways from this session:

  • How to visualise, build, and automate business processes
  • Configuring instant and scheduled actions for each point of contact
  • Navigating the Command Centre for everyday problem solving


Shri Hari S

Technical Support Engineer

For the last two years, Shri Hari has helped customers across industries successfully implement and use Zoho One for their business. He's your go-to guy for CRM.

Co Trainer

Anjana Mahesh

Evangelist - Zoho Corporation

As an Evangelist for Zoho One, Anjana gets to tell stories of Zoho to audiences all over the world. She talks, blogs, records videos, and spreads the word via social media. She collaborates with various product teams to create interesting, informative webinars, virtual workshops, and descriptive posts to highlight the latest and greatest that Zoho One has to offer.

John Wilfred

Evangelist - Zoho Corporation

John is currently an Evangelist, helping spread the word about Zoho. With his past expertise as a Business Analyst in Zoho’s Concierge team, he has worked with 1000+ business owners and decision makers globally, helping them streamline their business using the right set of tools from Zoho.

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