Workshops FAQs

We recommend going through our frequently asked questions for the Zoho Europe Workshop series.

Frequently asked questions

  • Workshops are interactive, in-person events designed to increase knowledge, proficiency, and competency levels for users of Zoho products. Held in a classroom style setting and led by a team of dedicated Zoho product experts, workshops are the best way to enhance your learning, discover new skills, and become a Zoho pro!

    Workshops take place over one, two, or three days, and the course content is broken down into topics with comfort breaks between units. From the outset, you'll be provided with a demo account that will remain active for 15 days after the workshop ends. This allows you to follow along with your instructor in a live setting, build, test and refine workflows, blueprints and more - without any risk to your real business data. Workshops will also give you several opportunities to ask those burning questions you hold - and receive expert answers!

  • Zoho's workshops are the ideal place to meet product experts, learn best practices, gain valuable software tips and tricks, and take a tonne of learnings back to your business. You'll get to see scores of new features in action, and perhaps even get the scoop on what's coming next in Zoho's product roadmaps!

    These workshops will boost your skills, confidence, and proficiency, support your business processes, and level up your CV and career. What's more, they offer the perfect opportunity to enhance your professional network because you're sure to meet lots of like-minded users from other businesses and industries. So, get ready to shake many hands, swap stacks of business cards, and share a few software experiences!

  • Day 1. The two 'Core Concepts' workshops will cover topics from beginner to intermediate levels. This is ideal for professionals who are new to Zoho or have limited experience, and are looking for a deeper understanding of product features, capabilities, and best practices.

    Day 2. The 'Agentic AI' workshop is designed for advanced and experienced users looking to explore the latest advancements in AI, analytics, automation, and the unified Zoho platform.

    For more details about the topics covered in each workshop, refer to the agenda.

  • All workshop attendees will have the opportunity to schedule a one-on-one session with a Zoho product expert. These appointments are available during workshops, breaks, and networking sessions. Additionally, we will open dedicated one-on-one time slots that you can take advantage of.

    One-on-one appointments enable you to sit with a Zoho specialist and discuss any issues, roadblocks, ideas, or questions you may have about your implementation. Be sure to bring your laptop to your appointment, so our team can address any issues directly, demonstrate relevant features, and empower you to make future changes in real time.

    All ticket-holders will be emailed a link to our one-on-one booking page before the workshops begin.

  • Please bring your laptop and your laptop charger, so that you can follow along with our workshop tutors and stay connected. Other than that, all you'll need is an inquisitive mind, a list of questions to ask, comfy shoes, and a business card or two. The caffeine is on us!

  • Yes, all participants will be awarded a certificate of participation upon completion of the programme.

  • Switching between tracks is not permitted. Each session within the workshops are designed to build on the previous one, providing a seamless and cohesive learning experience.

  • The session language is indicated in the agenda.

  • Yes, Zoho will provide a buffet lunch, and post-workshop snacks on each day of the workshops. Self-service stations with tea, coffee, and water will also be available throughout the workshops. If you have any dietary requirements, please write to us at communications@eu.zohocorp.com.

  • Yes, there will be complimentary Wi-Fi available for all attendees at each and every workshop venue. The password will be shared with you upon arrival.